Terms + Conditions


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy and website Disclaimer, govern Bundle + Twine’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Bundle + Twine and “You” and “Your” refers to you, the client, visitor, website user or person using our website.


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Bundle + Twine’s rights and obligations to each other.


It is an essential pre-condition to you using our website that you agree and accept that Bundle + Twine is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Bundle + Twine’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.


For full details of our shipping and delivery terms and conditions, please refer to the separate Shipping and Delivery page.

Deliveries are made by Australia Post or other reputable courier services on Monday to Friday, excluding all Public Holidays. We are unable to deliver to PO Boxes.

We offer free standard shipping on our entire range of pre-designed gift boxes, and express shipping at $23.95 per box as outlined below.

For our design your own gift boxes we offer:

• Standard shipping for $10.95 inc gst per gift box for deliveries within SA, and $12.95 inc gst per gift box for deliveries to all other states and territories. BUT, if you are ordering more than one gift box to the same metropolitan address, we have permanent discount codes to save on shipping costs (see FAQ or Shipping and Delivery page).

• Express Shipping (next business day) for $23.95 inc gst per gift box, only for delivery areas within the Australia Post Express Shipping network, subject to receiving orders by specified cut off times

We use our best effort to deliver on requested delivery dates, however, as delivery is controlled by Australia Post and courier services we cannot guarantee delivery dates. If deliveries are not made on your requested date, we are unable to give refunds.

Prices & Payment

All prices are in Australian dollars and are subject to change without notice.

The amount payable to Bundle + Twine consists of:

• the sum of the price of each product ordered as indicated on the website at the time of submitting the order; and

• the cost of delivery

You must pay the amount payable by credit card OR via direct deposit into our nominated bank account at the time of submitting an order. We accept Visa and MasterCard. Please note that for orders paid for via direct deposit, orders will not be shipped until the funds have cleared, and this can take several days.


Bundle + Twine will, at all times, comply with its obligations under the Australian Consumer Law.

Change of mind/cancellations

We do not provide refunds for change of mind, so please take your time to read the product descriptions and choose carefully before purchasing.

Cancellation of other orders is at the discretion of Bundle + Twine. If your order has been given to Australia Post or a courier service for delivery, it cannot be cancelled. If you wish to cancel an order please contact us as soon as possible and we will do our best to assist you. Please note that reasonable re-stocking fees may apply.

Faulty, not as described or damaged in transit

We check all gift boxes before we dispatch them, however, unfortunately sometimes products are damaged in transit or are otherwise faulty. If this happens, please email us asap and within 5 business days at hello@bundleandtwine.com.au to arrange a replacement or full refund to the original credit card or account used. If the product is no longer available, we will provide a full refund. Depending on the circumstances, we may require the return of, or photographic evidence of the damaged or faulty item.


Direct Sales Liquor Licence Number 51407938

Bundle + Twine supports the responsible service of alcohol.

  1. Under South Australian Legislation, gifts containing alcohol can only be purchased if both the purchaser and the recipient are age 18 years or above. It is an offence to sell or supply alcohol on behalf of a person under the age of 18 years.
  2. By completing the checkout process, the purchaser represents that both they and the recipient, are 18 years old or above. The purchaser accepts that it is an offence falsely represent they are of legal age to purchase alcohol and to obtain alcohol on behalf of a person who is under 18 years.
  3. Deliveries containing alcohol must be received at the delivery address by a person who is 18 years or over. The recipient may be required to provide a valid identification for proof of age and sign for the products.
  4. Deliveries containing alcohol cannot be left unattended at premises. If re-delivery is required, there may be an additional re-delivery fee.


Bundle + Twine may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Bundle + Twine and the owners of those websites. Bundle + Twine takes no responsibility for any of the content found on the linked websites.

Bundle + Twine’s website may contain information or advertisements provided by third parties for which Bundle + Twine accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.


To the fullest extent permitted by law, Bundle + Twine absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Bundle + Twine gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Bundle + Twine to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.


At Bundle + Twine, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Bundle + Twine respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Bundle + Twine’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Bundle + Twine collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.


Bundle + Twine does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.


Bundle + Twine may be required, in certain circumstances, to disclose information in good faith and where Bundle + Twine is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.


If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Bundle + Twine. Bundle + Twine expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Bundle + Twine will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Bundle + Twine reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Bundle + Twine expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


These terms and conditions represent the whole agreement between you and Bundle + Twine concerning your use and access to Bundle + Twine’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.


This agreement and this website are subject to the laws of South Australia and Australia. If there is a dispute between you and Bundle + Twine that results in litigation then you must submit to the jurisdiction of the courts of South Australia.